lohan Casino & Sportsbook Data Care

This page describes what we collect when you use lohan and how we keep that data protected. We operate an online entertainment service available where local law permits, and we take the security of your personal information seriously.

We at lohan collect information to verify your account, process your deposits and withdrawals, and detect fraud. Your data is stored on secure servers and accessed only by authorized staff members who need it to provide our service. We do not sell your information to third parties.

What we collect

Our lohan account signup requires your email address, phone number, full name, and date of birth. We also ask for a residential address so we can verify your jurisdiction and ensure our service is available to you. When you deposit funds via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment), our payment processor logs the transaction details—amount, timestamp, method—to reconcile your account balance and prevent duplicate charges.

We collect your IP address and device information each time you log in. This helps us detect unauthorized access and flag suspicious activity. If you contact our support team, we keep a record of your message, our response, and any account changes you request.

How we use your data

We use your email and phone to send account alerts—login notifications, withdrawal confirmations, and service updates. Your personal details are cross-checked against fraud databases during Know Your Customer (KYC) verification. We require KYC to comply with anti-money-laundering rules in the jurisdictions where we operate.

Our lohan platform logs all game outcomes, bet amounts, and account transactions to ensure every result is verifiable and disputes can be investigated. We retain this data for seven years to comply with financial regulations. Your IP address and device fingerprint are used to prevent account takeover and to enforce withdrawal limits during high-risk periods—for example, unusual access from a new city or multiple failed login attempts.

We may contact you around major events—Liga 1 matches, Piala AFF finals, MotoGP races—to inform you of new markets or system maintenance windows. You can opt out of marketing emails in your account settings.

Third parties

Our lohan data partners include payment processors (for online payment, e-wallet, and bank transfers), KYC verification vendors, and our cloud hosting provider. These parties see only the data necessary to do their job—payment processors never see your email or address, and KYC vendors see only your identity documents and verification status. We have written agreements with all processors to ensure they do not use your data for any other purpose.

We do not sell user lists or behavioral profiles to advertisers. We may share aggregate, anonymized data (for example, "lohan users in Jakarta deposited our welcome offer billion in November") with research partners, but no individual is identified.

Cookies and tracking

Our lohan website uses session cookies to keep you logged in and to remember your language preference. We also use a single analytics cookie to count page visits and device types—this helps us fix bugs and optimize the mobile experience. You can disable cookies in your browser, but some lohan features (account login, deposit confirmation) will not work.

We do not use tracking pixels or retargeting cookies to follow you across the web.

Your rights

You have the right to request a copy of all personal data we hold about you on lohan. You may ask us to correct inaccurate information (for example, if your address changed) or to delete your account and all associated records after a cooling-off period of 30 days. You may also object to marketing contact.

To exercise any of these rights, email our support team at the address in the contact section below. We will respond within 14 days.

Data breach notification

If we discover that lohan user data has been compromised—for example, through unauthorized server access—we will notify affected users by email within 72 hours and report the incident to the relevant regulator. We maintain cyber insurance and conduct annual penetration tests to prevent breaches.

Contact lohan

If you have questions about our lohan privacy practices, wish to request your data, or want to lodge a complaint, contact us at [email protected] or through our support portal. Our data protection team will respond to formal requests within 14 business days.

This privacy policy was last updated January 2025. We update it when our practices change. Continued use of lohan after an update means you accept the new terms.